Step 1 – Repair Process
The repair process starts before you leave your car with us. Horne Collision Center has an excellent relationship with all insurance companies. Horne will assist the insurance companies in writing the estimate, handling your claim, and negotiating with the insurance provider to ensure your vehicle is repaired properly. If your vehicle is drivable, Horne will preorder your parts to cut down on the time your car is in the repair shop. If you decide not to file with an insurance company, the process would be the same.

Step 2 – I-CAR Gold Class
The repair of your vehicle starts in the body shop area of our facility. As repairs begin the body parts that need to be replaced are painted in our cut-in area. This is where the backside of panels or parts that are not accessible after installed, are painted first. Any part of the car that needs to be repaired is completed now by our I-CAR Gold Class technicians. All technicians receive training from I-CAR, the recognized standard for collision repair training.

Step 3 – Manufacturer’s Specs
When vehicle structure or frame damage is present, the vehicle is precisely measured and brought back to original manufacturers specs with the use of laser computer based measuring and straightening system. Manufacture specifications require all vehicles to be repaired within 3 millimeters of the manufacturer. With auto repairs completed in the body shop, it’s time for the paint shop.

Step 4 – Paint Process
‍Our I-CAR trained paint technicians use only the highest quality materials and paint. With a computerized paint mixing system that customizes each color based on a paint code direct from the manufacturer, you're assured a color match and quality equal only to the manufacturer. All painting is done in our state of the art down draft paint booths. When painting is complete, the car is buffed and heads back to the body shop for reassembly.
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Step 5 – Reassembly
‍Now that your car is completely reassembled, it goes to the mechanical area of our shop, if needed, should your car need an alignment, an air bag replacement, or any suspension repair. Afterwards your car goes into our detail department at Horne Collision Center
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Step 6 – Horne Collision Center Final Inspection
‍Here your car is vacuumed, washed, and then given a final inspection. All aspects of the repair are reviewed and tested to insure quality, safety and proper function. Now that all repairs are complete to our satisfaction, we must be sure, they meet your satisfaction before signing-off and returning to you.